Corporate Consulting Services

Diploma in Supervisory Development TM: An intensive 9-day program offered in three 3-day components (basic, intermediate, and advanced) over nine months that helps supervisors and managers acquire increased understanding of the nature and scope of the supervisory management position, its responsibilities, and help prepare them develop the specific knowledge, attitudes and skills needed to make their efforts productive. The Myers-Briggs Type Indicator helps participants gain personal insights so they are better able to manage themselves and others specifically in leadership, communication, problem solving and decision making styles. "Seasoned" supervisors and managers are expected to get work done through the efforts of others as well as work on innovative projects that focus on improvement opportunities. The advanced section of this program addresses business process improvement and the basics of project management.
Basic Project Management: Traditionally project management was reserved for large initiatives managed by engineering groups. In the workplace of the 21st Century, all employees are expected to manage projects that add value to the bottom line. This 3-day workshop helps participants understand what projects are, how the nine key elements involved in all projects impact on the quality of the output, timelines and budget constraints, and how these need to be managed in advance ensure success.
Business Ethics and Managing Change TM: During this 2-day seminar participants explore the basic principles of business ethics and how to live up to a higher moral conduct in a changing world where accountability has become imperative no matter at what level we are within an organization.
Effective Personal & Team Communication in Business: Effective communication skills are essential in today's fast-paced, results orientated, interactive environment. This 2-day workshop explores the roles and responsibilities involved in the communication chain, and how to increase our listening capabilities, how to probe, the effects of tone, nonverbal "cues", and choice of words has. Tools, techniques and tips to increase communication effectiveness, reduce stress, and miscommunications are highlighted during the session.
Coaching & Mentoring Your Team TM: This 2-day workshop is aimed at providing techniques and insights for increasing performance within a team environment and how to help others unlock their natural ability and remove internal barriers to achievement. Participants will become more skilful at providing follow-up feedback, appraisal, praise and criticism to assist in overall performance management.
Leading & Communicating in Today's Organization: This 2-day workshop explores the difference between managing and leading and how the two functions can complement one another. Organizational leadership, individual leadership styles, roles, strategic priorities and to enable to act form the basis for this valuable learning experience.
Mutual Gains Bargaining/Negotiation Skills: This 2-day workshop helps participants increase their awareness of the give and take aspect of work, to recognize when to bargain or negotiate, what defines a successful process, and how to reach sustainable agreements happen though side-by-side problem solving rather than face-to-face confrontation.
Quality Customer Service TM: At a time when resources are dwindling yet customer expectations are increasing, maintaining and retaining customer loyalty has become critical to the long-term success of any organization. This 2-day workshop explores pro-activity, partnering, service standards, and how to develop long-term customer relationships to gain a consistent competitive advantage in the delivery of goods or services.